More than 20 years of experience in implementing projects, ITIL® practices and IT processes
in large IT organisations, confirmed by ISO/IEC 20000 certification.
Since 2016, we have delivered lectures and training and conducted audits
in service management, supplier management, personal-data protection,
security, business continuity and artificial intelligence.
Since 2020, we have been an accredited EXIN partner in Poland, offering
training courses with examinations for organisations.
Artifical Intelligence Compliance Officer/Professional (EXIN)
Artifical Intelligence Security Professional (EXIN)
ITIL® Expert, ITIL® Service Manager (EXIN) ,
ITIL ®Practitioner, ITIL4®Foundation (Axelos)
ISO 20000 Consultant Manager (EXIN)
ISO 20000 Lead Auditor (DNV)
ISO27001 Lead Auditor (IRCA)
IS0 14001 Lead Auditor (IRCA)
IS0 22301 Internal Auditor
Information Security Management Advanced (EXIN)
PRINCE2 Practicioner (Axelos),
Certified Integrator – Agile Service Projects (EXIN)
COBIT® 5 Foundation (APMG)
SIAM® Service Integration And Management Professional BCS/EXIN)
VeriSM™ Professional
Inspektor Ochrony Danych (TUV NORD)
Data Analytics , Cloud computing Foundation(Exin)
Privacy based on GDPR (Exin)
ISO 42001 Requirements,
Accredited trainer: SIAM, ITSM, DPMM, Agile Scrum, AI (EXIN)
May 2025
Cooperation in postgraduate studies:
Artificial Intelligence Manager — implementation and management of AI
– Artificial Intelligence Management System — ISO/IEC 42001
– EXIN Artificial Intelligence Compliance Professional
EXIN AICP training as part of the AI Compliance Officer career path.
Note: new EXIN AI Security Professional training!
May 2025, June 2026
Support for implementing management systems for service integration, service management, information security and artificial intelligence, based on ISO 27001, ISO 42001, ISO 20000, SIAM™ and ITIL®.
Optimisation of IT service-delivery and support processes.
Preparing IT organisations to implement and certify management systems based on the above ISO standards.
(defining the model, training auditors and process owners/managers, implementation)
Implementing customer-cooperation procedures and processes (negotiations, defining SLA-based agreements and supervising their delivery)
Projects related to IT-service outsourcing and supplier-relationship management.
Management-system audits
ISO (ISO/IEC 27001, 42001, 20000, 22301)
GDPR and security audits
(verification of an organisation’s compliance with EU regulations)
EU AI Act compliance audits.
We design and deliver bespoke workshops and training according to our clients’ needs and our areas of competence.
As an accredited EXIN partner, we offer training with examinations.
Details are provided in the Training section.
As part of the Regnora AI Institute project, delivered with a partner company, we offer organisations a service supporting their EU AI Act compliance process.
Details are also available by email or telephone.
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1. Artifical Intelligence Professional (AICP)
This training is intended for people responsible for compliance with the EU AI Act within an organisation.
It covers the fundamental concepts, processes and obligations imposed by the Regulation on organisations that develop, provide or use artificial-intelligence systems. Participants may include professionals from IT, security, HR, compliance/legal functions and ISO-system auditors working at different levels of organisational management.
The training concludes with an accredited examination and forms part of the EXIN AI Compliance Officer career path.
2. Artificial Intelligence Security Professional (based on OWASP)
The training covers AI security management throughout the product life cycle.
It is based on the OWASP AI Exchange — the world's AI security guide
The training concludes with an accredited examination.
3. Service Integration and Management (SIAM™) Foundation & Professional
The SIAM™ methodology describes an approach to integrated supplier management in a multi-vendor environment. It defines the role of the Service Integrator in three supplier-environment options: internal, external and hybrid. It covers the solution life cycle through definition, implementation, operation and continual improvement. It uses elements of ITIL®, COBIT®, Agile and ISO 20000 practices and standards.
Training programme:
Introduction to the SIAM™ methodology (ecosystem structure, drivers, implementation options and roadmap)
Roles and responsibilities, practices and processes
Challenges and risks related to SIAM transformation
Comparison with other practices and standards
A SIAM Foundation certificate and completion of the Professional training are required to obtain the Professional certificate.
4. ITSM Foundation based on ISO/IEC 20000
IT Service Management Foundation describes the key concepts of IT Service Management and its relationship with other information-management areas. It prepares participants to define, build, implement and maintain a service-management system compliant with ISO 20000.
The training provides the knowledge and core skills needed to participate in organisational service-management teams. Its particular focus is the service-management system (SMS) and service-management processes. It also introduces the core concepts and terminology of IT service management based on ISO/IEC 20000-1:2018.
5. Agile Scrum Foundation
Agile Scrum® Foundation covers agile project-delivery techniques and Scrum practices. It shows how to work effectively in a team to achieve a goal, using cross-functional, self-organising teams that deliver a working product at the end of each iteration.
The training explains the key concepts, principles and assumptions of Agile working and prepares participants for the official Agile Scrum Foundation certificate.
6. Cloud Computing
The purpose of the training is to learn and understand the key concepts of Cloud Computing. It prepares participants for the examination and the official EXIN certificate.
7. Information Security Management based on ISO 27001
The training introduces the key concepts, principles and assumptions of systematic information-security management. Participants learn ISO 27001 requirements, risk-management foundations and control selection.
The training prepares participants for the official EXIN examination and certificate.
8. Dynamic Project Management Method Foundation & Manager
The EXIN DPMM® Foundation certificate confirms understanding of agile, coherent and methodical project management. The course covers project objectives and tolerances, project context, DPMM® principles, agility, roles and stakeholder management, planning, quality, issues, risks and DPMM® processes. It prepares participants for the official EXIN examination. The next level is the advanced “DPMM Manager” course.
9. EXIN BCS Artificial Intelligence Foundation
For people interested in implementing AI in an organisation, particularly professionals in science, engineering, knowledge engineering, finance, education and IT services. It covers ethical and sustainable human and artificial intelligence, AI and robotics, benefits, challenges and risks, machine-learning foundations, governance, roles and responsibilities of people and machines. It prepares participants for the official EXIN examination.
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We offer bespoke, practice-based workshops and training.
1. Introduction to ISO/IEC 42001:2023 (AIMS) requirements
For people involved in implementing, auditing, maintaining or supervising ISO 42001 Artificial Intelligence Management Systems. The course covers AI fundamentals, governance roles and responsibilities, effectiveness evaluation, the ISO/IEC 42001 family of standards, AIMS benefits and requirements, risk management, controls and links to ISO 27001, ISO 22301 and the EU AI Act.
Format: two days, groups of 5–10 people; 16 hours online. Certificate: certificate of completion.
2. Supplier Relationship Management Manager
Training on obtaining value from suppliers while ensuring that contracts and supplier agreements support organisational and business needs. It covers supplier life-cycle stages, supplier selection and certification, ongoing cooperation, risk management, segmentation, service-concentration analysis, relationship-management processes, roles, KPI measures and supporting standards including ISO 9001, ISO 20000, ISO 27001, ISO 22301, SIAM™ and 4SRM™.
3. Personal Data Protection Specialist
Training on GDPR requirements and practical data-protection work. Participants learn the structure and scope of the Regulation; personal-data concepts and categories; processing, profiling and pseudonymisation; the roles of controller, processor, data-protection officer and authorised person; data-subject rights; legal bases, purpose limitation, retention, security, accountability and transparency; records of processing, breach notification, privacy by design and by default, consent, information obligations, remedies, liability and sanctions.
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